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ACCESSORIES Blog ORDER TRACKING Notice Centre d'aide (FAQ)
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The orders

How can I make changes to an order that I have already placed?

Once validated, the command can no longer be modified.
In case you have made a mistake, you must contact customer service that will try to help you solve the problem.

I did not receive an order confirmation email?

Sometimes emails are redirected to "unwanted letters" or "spam"; Remember to check.

After placing your order, we send you an email confirming this. We also inform you of sending your articles. In order to be sure to receive these emails well, remember to add the following address to your contact list: contact@1001extensions.com

What are the delivery times?

All our packages are sent within 24/48 hours of our warehouses, the delivery time from this date is then 3 to 8 working days.
We also offer loss and flight insurance to guarantee your order during its transport.
Our products are sent to bubble envelopes or overprotected boxes for optimal protection of these during transport.

What are international taxes, customs fees, etc. at the expense?

You should not have customs fees to be paid, as they are included in the amount of your purchase. If you came to have it, please contact our customer service: contact

When will I receive my order?

Delivery times vary from 3 to 8 working days. If your order has been shipped, we invite you to follow your package thanks to the link we have sent you.

What should I do if I have never received my order?

If your order has been shipped, we invite you to follow your package thanks to the link we have sent you.

If not, we invite you to get closer to customer service: contact